Effective Date: August 10, 2026
Floweel LLC (“Floweel,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our websites, communicate with us, schedule an appointment, or use our services.
Information We Collect
We may collect information that you voluntarily provide to us, including:
- Name
- Email address
- Phone number
- Company name
- Information you provide in forms, inquiries, or communications
- Appointment and scheduling information
We may also collect limited technical information when you use our websites, such as browser information, device information, IP address, and website activity.
Cookies and Tracking Technologies
We may use cookies and similar technologies to support the operation, security, performance, and functionality of our websites and to understand how visitors use our websites. These technologies may collect information such as IP address, browser type, device information, pages visited, and interactions with our websites.
We may use third-party service providers for website hosting, analytics, scheduling, and related business functions. These providers may use cookies or similar technologies only as necessary to provide services on our behalf.
You may control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of some portions of our websites.
How We Use Information
We may use information we collect to:
- Respond to inquiries and communicate with you
- Schedule, confirm, and manage appointments
- Provide information about our services
- Send service-related communications
- Send marketing communications when you have provided the applicable consent
- Operate, maintain, secure, and improve our websites and services
- Maintain business records and comply with applicable requirements
SMS Communications
If you voluntarily opt in to receive text messages from Floweel LLC, we may send messages according to the categories of messages you selected.
Non-marketing messages may include responses to inquiries, appointment confirmations, reminders, scheduling updates, and meeting links.
Marketing messages may include information about Floweel services, service updates, special offers, and promotional communications.
Message frequency may vary based on your interactions with Floweel and the message categories you select. Message and data rates may apply. You may reply STOP at any time to opt out of SMS messages or reply HELP for assistance.
Consent to receive SMS messages is not a condition of purchasing any goods or services.
Mobile Information and SMS Consent
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Service Providers
We may use service providers to help us operate our business, including providers that support website hosting, communications, scheduling, customer relationship management, analytics, security, and other business operations. These providers may process personal information on our behalf only as reasonably necessary to provide those services.
Mobile information, SMS opt-in data, and SMS consent are subject to the restrictions described in the Mobile Information and SMS Consent section above and are not shared with third parties or affiliates for their own marketing or promotional purposes.
Data Security
We use reasonable administrative and technical measures designed to protect personal information. However, no method of transmission or storage is completely secure.
Data Retention
We may retain personal information for as long as reasonably necessary to provide our services, maintain business records, resolve disputes, comply with applicable obligations, and protect our legitimate business interests.
Your Choices
You may request that we update or delete certain personal information by contacting us.
For SMS messages, reply STOP to opt out or HELP for assistance.
You may also unsubscribe from marketing emails using the unsubscribe instructions included in those messages.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updated version will be posted on this page with a revised effective date.
Contact Us
For questions about this Privacy Policy, contact:
Floweel LLC
250 Biarritz Ct
Redwood City, CA 94065
Email: [email protected]
Phone: (925) 730-9396
Website: https://floweel.com